Designing value-driven solutions: The evolution of industrial product-service systems

Designing ‘Sustainable’ Product/Service Systems

Ecodesign is examined critically starting from an expanded definition of sustainability. Traditional ecodesign objectives arise from the naturalistic dimension of sustainability, but often fail to account for absolute limits of the global ecosystem. A second, generally overlooked dimension is humanistic, directed at the underlying human drive to satisfy manifold domains of flourishing. Achievin...

Designing Product/Service Systems: A Methodological Exploration

Designing Value-Oriented Service Systems by Value Map

In this paper, we introduce a problem structuring method (PSM) called “Value Map”. Value Map is an extension to the Supplier Adopter Relationship Diagram in the Systemic Enterprise Architecture Method (SEAM). Value Map assists in understanding, analysis and design of value creation and capture in service systems. We illustrate the applicability of the Value Map by modeling value creation and ca...

Procuring industrial service solutions, Exploring enablers for co-creating value

Optimizing complex hardware and services into service solutions may significantly reduce the total product life-cycle cost for a customer. Research regarding the customers’ perspective is still scarce, however. Hence, the purpose of this paper is to explore value perceptions among buyers of industrial service solutions developed for complex product platforms. The study is based on the experienc...

Realizing next generation web service driven industrial systems

Business continuity and agility form the core modus operandi of modern global enterprises. Complex business processes performed in highly distributed production systems need to be efficiently integrated with the shop-floor, which needs to be able to fully respond to dynamic adaptations and sophisticated interactions with the enterprise systems in a timely manner. As the new generation of indust...